Privacy Policy

1. Overview

SPECTRUM BUSINESS SYSTEMS (“Company”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you interact with us (as a government enterprise, bank, institution, or individual).

2. Information We Collect

We may collect the following categories of data:

• Business Information: Company name, GST number, PAN, Purchase Order details, delivery addresses.
• Contact Information: Names, designations, official email addresses, phone numbers of procurement officers.
• Transaction Data: Bank account details (for refunds/payments), product inquiry history.
• Direct Marketing Data: Responses to our BIFMA/AIOTA certified product campaigns.

3. How We Collect Data

• Directly from you via inquiry forms, tender submissions, emails, or trade shows.
• From our Associate Partners (Guardwel, Elguard, Jalaram, Infres Methodex) for warranty/service coordination.

4. Use of Information

We use your information to:

• Process and fulfill orders for Office furniture, Security products, Currency machines, etc.
• Provide after-sales support and warranty services.
• Send marketing communications about new products (e.g., Air Purifiers, Compactors) – you may opt-out anytime.
• Comply with legal/tax obligations for our valued clients like SBI, Bank of Baroda, Indian Coast Guard, etc.

5. Data Sharing & Disclosure

We do not sell your personal data. We may share data with:

• Associate Partners (Guardwel, Ellegal, Jalaram, Infres): For direct drop-shipment or warranty claims.
• Government Authorities: If required by law (e.g., Income Tax Investigation Wing, Customs/GST Office).
• Logistics Partners: For delivering products to your site (e.g., Nayara Refinery, Saurashtra University).

6. Data Security

We implement ISO-certified security measures to protect against unauthorized access. However, no internet transmission is 100% secure.

7. Your Rights

You may request:

• Access to the data we hold about your organization.
• Correction of inaccurate data.
• Deletion of marketing contact details.
• Opt-out of Direct Marketing: Send “UNSUBSCRIBE” to [Insert Email Address].

8. Cookies & Tracking (if you visit our website)

Our site may use cookies to improve user experience. You can disable cookies via browser settings.

9. Changes to this Policy

We may update this policy periodically. The latest version will be posted on our official correspondence.

SPECTRUM BUSINESS SYSTEMS
Address: 501, Star Chambers, Harihar Chowk, Rajkot-360001
Email: [email protected]
Phone: +91 7228 859611